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Description

• Privacy Policy
  At Shanchatea, we prioritize your privacy and are committed to protecting your personal information. This policy outlines how we collect, use, and safeguard your data when you interact with our website or purchase our products.

  1. Information We Collect

  • Order Details: Name, shipping address, email, and payment information (processed securely via encrypted third-party gateways like PayPal/Payoneer).
  • Device & Usage Data: Non-identifiable information such as IP address, browser type, and page interactions to improve site functionality.

  2. How We Use Your Data

  • To process orders, provide customer support, and send transaction updates.
  • To enhance website performance and personalize your experience (e.g., product recommendations).
  • To comply with legal obligations (e.g., age verification, fraud prevention).

  3. Data Protection

  • Encryption: All transactions use SSL/TLS encryption.
  • Anonymity: Purchase history and product preferences are never linked to identifiable personal data in our marketing systems.
  • Third Parties: We only share data with essential partners (e.g., payment processors, logistics providers) under strict confidentiality agreements.

  4. Your Rights

  • Access, correct, or request deletion of your data via [email protected].
  • Opt out of marketing communications at any time.
  • GDPR (EU) and CCPA (California) compliance: Detailed rights explanations available upon request.

  5. Age Restriction
  By using this site, you confirm you are at least 18 (or 21 in regions with higher age limits). We do not knowingly collect data from underage users.

  6. Policy Updates
  Changes will be posted here with an updated effective date. Continued use constitutes acceptance of revisions.

  Contact Us
  For questions or data requests, email [[email protected]].

  Effective Date: [02/22/2025]